Order & Delivery Process

Order & Delivery Process

We’ve refined our processes so that everything – from order to delivery of your new van – is as simple as possible. Plus, whether you’re a seasoned or first-time van buyer, our team is here to help you every step of the way.

Before you place your order, you’ll need to decide which is the best van to suit your budget. We’ve got a wealth of knowledge to help you make the right choice, so feel free to take advantage of it! When you’ve decided on the van, you’ll need to let us know how you wish to pay for it. You can pay cash, let us arrange your finance, or arrange your own finance and we will accommodate your requirements. Once the payment has been arranged, we can then deliver your new van. All our vans are delivered free of charge anywhere in the UK mainland.

Step by step process to your next vehicle

  • Choose Your Van
    Step 1 - Choose Your Van

    There are plenty of factors to consider in the decision-making process, such as the length, height or width of your van, its payload, whether your journeys will be local, multi-drop or even nationwide, and how many people you’ll need to carry.

    Our decades of experience means we can offer you tailored advice to help you find the perfect van for your business. On the other hand, if you already know what you want just give us a call and we’ll find it for you!

  • Apply for finance
    Step 2 - Decide How You’ll Pay for the Van

    Cash Payment: We can invoice you directly for payment in full by bank transfer.

    Finance arranged through The Van Discount Company Ltd: We can email you competitive quotes on HP, Finance Lease or Contract Hire, depending on the route you would like to take.

    Arranging your own finance: Simply pass on our details as supplier to your finance company, and they’ll send us an invoice request so that we can invoice them directly.

  • Finance Approval
    Step 3 - Finance Approval

    Finance arranged through The Van Discount Company Ltd: If you’re happy with the finance quote that we’ve provided, we’ll require your details for a finance credit check as part of the arrangements. We are FCA regulated* as introducers, so you can rest assured that your details are secure with us.

    Arranging your own finance: Once we’ve received the invoice request from your finance company, we’ll raise the invoice and send it on to the relevant parties.

    *FCA Authorised FRN 659542

  • Place Van Order
    Step 4 - Place a Van Order

    Once you’ve decided which van you’d like and how you’re paying for it, you can move on to placing your order.

    We’ll send you an order form for you to complete and return with your delivery, as well as invoice details (including the model and specification of the van).

    We also require a £500 deposit per van, which can be paid by card, over the phone, or by bank transfer.

  • Sign Documents
    Step 5 - Arranging Payment

    Cash Payment: The balance of payment is due by bank transfer no later than the day before delivery.

    Finance arranged through The Van Discount Company Ltd: Once the finance has been approved, the documents will be sent out by email or post for you to check over, sign and return. The balance of any deposits will need to be paid by bank transfer no later than the day before delivery.

    Arranging your own finance: You’ll need to inform your finance company of the intended delivery so that they can ensure the documents are signed in time. The balance of any deposits will need to be paid by bank transfer no later than the day before delivery.

  • Delivery of Van
    Step 6 - Delivery of Van

    Once your van is in stock, we’ll notify you of the earliest date that it can be delivered and arrange a convenient date for the delivery.

    The van can be delivered to an address anywhere in the UK mainland. When the van arrives, it’s important that you inspect the van before signing for it to make sure that you are happy with it.

Let Us Find Your Next New Van
  • Choose your perfect new van
    Choose Your New Van

    Browse our wide range and pick out your perfect new van. If you need a bit of help making your decision, you can take a look at our impartial reviews and guides, or ask our friendly, knowledgeable experts. We’re always happy to help!

  • We search the market to bring you the best price!
    Best Price On New Vans

    Take the hassle out of searching for your new van, and save ££££ thousands. With an extensive network of UK suppliers, Van Discount will find your perfect van at the best possible price. We save our buyers an average of 40% off RRP.

  • Choose how you want to pay
    Choose How To Pay

    We offer several quick and easy ways to pay, including outright purchase, low-rate finance Hire Purchase, finance lease, and contract hire. However you want to pay for your new van, we’ve got an option to suit you.